Privacy Policy

AgentixEdge, LLC ("AgentixEdge," "we," "us") respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, how we protect it, and the choices and rights you have. It applies to your use of our website, platform, applications, APIs, agents, dashboards, and related services (the "Service"). By using the Service, you agree to this Policy.

Information you provide: We may collect basic account information such as your name and email address, and any information you include when you contact us for support.

Information collected automatically: When you use the Service, we may automatically collect technical and usage data such as IP address, device and browser type, pages viewed, access times, and similar log and analytics information, including through cookies and similar technologies.

User content: We process the content you submit during use of the Service (such as prompts, configurations, and data provided to agents or dashboards) only to provide and secure the Service, and we retain it only as long as necessary for that purpose or as required by law. We do not use your content to train our models.

We use information to operate, maintain, and improve the Service; to create and manage accounts; to communicate with users, including service-related and security notices; to monitor, secure, and prevent fraud or abuse; to analyze usage; and to comply with legal obligations and enforce our terms.

Where data protection laws such as the GDPR apply, we process personal data on the bases of performance of a contract, our legitimate interests in operating and securing the Service, your consent (where required), and compliance with legal obligations.

We may use cookies and similar technologies to operate the Service, remember preferences, and understand usage. You can control cookies through your browser settings; disabling them may affect functionality.

We do not sell personal data. We may share information with: trusted service providers and processors who help us operate the Service, under confidentiality and data-protection obligations; legal and regulatory authorities where required by law or to protect our rights, users, or the public; and in connection with a merger, acquisition, or sale of assets, with appropriate protections. We do not share personal data for third-party marketing.

We retain personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request access to, correction of, or deletion of your personal information by contacting us, subject to legal and operational requirements. We will respond within the timeframes required by applicable law.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to processing, to data portability, and to withdraw consent. Residents of certain jurisdictions (for example, the EEA/UK under GDPR, or California under the CCPA/CPRA) may have additional rights. To exercise any right, contact us using the details below. We will not discriminate against you for exercising these rights.

We may process and store information in the United States and other countries. Where required, we use appropriate safeguards for cross-border transfers of personal data.

The Service is not directed to children under 18, and we do not knowingly collect personal information from them. If we learn we have collected such information, we will delete it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

The Service may link to third-party sites or services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy policies.

We may update this Policy from time to time. Material changes will be indicated by updating the "Last Updated" date and, where appropriate, by additional notice. Continued use of the Service after changes constitutes acceptance.

AgentixEdge, LLC (Virginia, USA) | info@agentixedge.ai